Pagerly, a Slack App designed for shift scheduling, makes it easy to create round-robin rotations for various teams.
Whether it's support team, engineering team, sales team, customer support or any other department, Pagerly helps manage shift schedules and team rosters within your Slack Workspace.
Pagerly app can be installed directly from the Slack App Directory, and it is a most comprehensive rotation app designed to optimize scheduling in Slack.
It provides the simplest way to organize your teams following app's security practices to provide efficiency across all types of groups.
Pagerly offers capabilities for creating round-robin rotations and managing shift schedules without any additional paging tool.
It supports customisable time zone selection, ensuring hassle free shift assignments across multiple global teams. Teams can create on-duty group and choose flexible scheduling frequencies—daily, weekly, or monthly. For weekly rotations, team members can choose the day of their assignment.
Pagerly simplifies the process of adding or editing team members to support rotations. Member of your team can be easily integrated into the rotation schedules in a round-robin fashion.
Pagerly has a preview option that lets you review the team members assigned to each shift along with shift time and day, making it easy way to confirm the rotation before finalising the shift schedule.
This feature enhances transparency amongst all team members and make sure they are aware of their shifts in advance to avoid any confusion during actual oncall shifts.
Pagerly allows you to create a dedicated Slack user group that includes current on-call members.
By syncing the rotation schedule with this Slack group, you can efficiently manage and communicate shift assignments among team members.
This integration keeps group members aware of their responsibilities in advance. It automatically update users in usergroup with the current oncall and provide tagging capabilities for current oncall.
Pagerly being a scheduling tool helps you to manage rotation schedules effectively while allowing for the creation of schedule overrides.
You can adjust schedules to accommodate changes in availability in an easiest way, ensuring that all members of your team are always covered.
If you’re not available, Pagerly enables you to assign the next person in line for their shift to maintain the continuity of work.
This flexibility ensures that shifts are covered even when conflicts arise, helping your team operate smoothly regardless of unexpected changes.
You can simply use /scheudle slash command to preview the Team's shift schedule.
Pagerly simplifies communication by allowing you to update the topic of your Slack channel with the current oncall information.
This feature ensures that everyone in the channel, is immediately aware of who is currently on duty or handling specific responsibilities. By dynamically updating the topic, team members can quickly identify the right point of contact.
With Pagerly, you can easily add a Slack channel to receive notifications about rotation changes making sure your team members are updated of any rotation change.
This feature allows you to designate a specific team channel—whether public channel or private channel—where all shift adjustments will be notified and make sure everyone is ready to adapt to changes in the schedule.
A typical notification includes previous user, current oncall and a handover message containing useful links to dashboard, tickets or any other useful reference.
Pagerly allows you to group multiple user groups by combining team members from different Slack user groups into a single group.
This is especially useful for combining users from various departments, such as support engineers or solution engineer from iOS and Android teams.
By consolidating these user groups into one dedicated Slack user group of people, you can enhance collaboration during critical situations. This approach ensures that all relevant members are included in discussions and notifications and helps in efficient response to on-call duties and team operations.
Pagerly includes a handy reminder feature for upcoming changes in shift rotations, ensuring that team members or a new user stay informed and prepared.
By setting reminders, you can alert users in advance about scheduled shifts or modifications, reducing the likelihood of last-minute surprises.
This feature is also very useful for users added for the first time to support rotations as they don't have to remember the shift schedules the old way.
These reminders can be customised to fit the team’s specific needs, whether it’s a day before the change or just a few hours in advance.
Following are the integrations are supported on Pagerly. As part of customisation, we can always extend, build custom approval workflows and integrate with different service or tool of your choice.
In case of any Queries/Feedback/Support, you can send the mail to hello@pagerly.io or submit your query from Pagerly Slack App itself.
