Pricing
Cheaper than the outage.
Billed per team, not per responder - so you can put everyone who knows the system in the rotation without watching the invoice grow.
Get 25% off the Starter plan with code ONCALL2026— available till 31st August
Basic
Round-robin rotations on Slack, without paying for a paging tool.
$19per team / month
Optional: + $4/user/month for paging
Get started- Round-robin rotations, no paging tool needed
- Sync Slack user groups with the on-call schedule
- Build rotations and schedules inside Pagerly
- Schedule overrides
- Reminders before a rotation changes
- Mention or group multiple rotations together
Starter
Connect the tools you already page from, and run tasks and status pages.
$39per team / month
Optional: + $4/user/month for paging
Get started- Everything in Basic
- Sync schedules from PagerDuty and Opsgenie
- Status pages on your own domain
- Task management and auto-assigned tickets
- Jira, PagerDuty and Opsgenie two-way sync
- Slack channels created from rotations
Enterprise
Your own Slack workflows and a customised incident response bot.
Customtalk to us
Contact us- Everything in Starter
- Customised Slack workflows
- Customised incident response and bot
- Automated workflows built on request
- Two-way message and status sync with tickets
- White-labeled Pagerly Slack bot
On-call paging
Turn the schedule into an alert that actually wakes someone up. Add it to Basic or Starter whenever you need it, and only for the people who can be paged.
$4per responder / month
Charged only for responders in the paging rota. Everyone else - the people who just need to see the schedule - stays free.
- Call, SMS and email until someone acknowledges
- Escalation policies: L1 to L2 to L3
- Incidents raised automatically from AWS, Datadog, Sentry and 40+ tools
- Android and macOS apps for push alerts (iOS soon)
- MTTA and MTTR tracked per incident
- Runs on Pagerly infrastructure, so pages land even when Slack is down
Savings calculator
What does your team actually pay for on-call?
Typical on-call & incident tools average ~$35/user/month, per seat. Pagerly is $39 per team plus $4 per user for paging - same workflows, inside Slack.
That's not a discount - that's how much extra teams pay for the same workflows. Pagerly's side uses published pricing: $39 per team per month on Starter, plus $4 per user per month for paging by call. The comparison is based on ~$35/user average public pricing of leading incident-management tools; plans and tiers vary.
Compare
Compare plan features
| Feature | Basic | Starter | Enterprise |
|---|---|---|---|
| Scheduling & rotation | |||
| Round-robin rotations without a paging tool | ✓ | ✓ | ✓ |
| Sync Slack user group with on-call schedule | ✓ | ✓ | ✓ |
| Create rotations and schedules within Pagerly | ✓ | ✓ | ✓ |
| Sync schedule with PagerDuty / Opsgenie | - | ✓ | ✓ |
| Create Slack channels based on rotations | - | ✓ | ✓ |
| Reminders for upcoming rotation changes | ✓ | ✓ | ✓ |
| Schedule overrides | ✓ | ✓ | ✓ |
| Mention or group multiple rotations together | ✓ | ✓ | ✓ |
| Status pages | |||
| Status pages with a custom domain | - | ✓ | ✓ |
| Workflow & task management | |||
| Task management | - | ✓ | ✓ |
| Automated workflows | - | - | ✓ |
| Customised Slack workflow | - | - | ✓ |
| Customised workflows on request | - | - | ✓ |
| Update Slack channel topic based on rotations | ✓ | ✓ | ✓ |
| Task management enhancements | - | ✓ | ✓ |
| Ticket management with auto-assigned tickets | - | ✓ | ✓ |
| Integrations & customisation | |||
| Connect externally (PagerDuty, Opsgenie, etc.) | - | ✓ | ✓ |
| Customised incident response | - | - | ✓ |
| Your own Slack workflows | - | - | ✓ |
| Customised incident bot | - | - | ✓ |
| Jira - Slack two-way integration | - | ✓ | ✓ |
| PagerDuty - Slack two-way integration | - | ✓ | ✓ |
| Opsgenie - Slack two-way integration | - | ✓ | ✓ |
| Emoji-based ticket creation from Slack | - | ✓ | ✓ |
| Slack thread on tickets created from Slack | - | ✓ | ✓ |
| Integrations with external tools (Jira, Hubspot) | - | ✓ | ✓ |
| Two-way sync of messages and status with tickets | - | - | ✓ |
| White-labeled Pagerly Slack bot | - | - | ✓ |
FAQ
Pricing questions
Not sure which plan fits? Ask us - we will tell you honestly if the free one is enough.
What counts as a "team"?
A team is a group of responders sharing a rotation - usually one squad or service. You can put as many people in a team as you like at no extra cost, which is the main way Pagerly differs from per-seat tools.
Is paging included, or is it extra?
Paging is an optional add-on at $4 per user per month, on top of the team price. The plan itself covers rotations, scheduling and everything listed on the card; the add-on adds call, SMS and email escalation, escalation policies and alerts from your observability tools. It is charged only for the people who can actually be paged - someone who needs to see the schedule but never takes a call costs nothing extra, and you can add or drop it at any time.
How does this compare to per-seat pricing?
A 20-person engineering org paying $20 per user per month spends $400 a month. On Pagerly Starter, the same org pays $39 for the team plus $4 for each person on the paging rota - $119 a month if all 20 are on it. The gap widens as you add people who need visibility but rarely take a page.
Is there a free trial?
Yes - you can try Pagerly free for 30 days, and adding it to Slack, Teams or Discord needs no credit card.
Do you offer startup discounts?
Get in touch and tell us about your team - we look at early-stage pricing case by case.
What happens when Opsgenie shuts down?
Opsgenie reaches end of life on 5 April 2027. Pagerly imports your schedules, escalation policies and integrations in one click, and we will help you validate the migration before you cut over.