Shortcut Slack 2 Way Sync

Enhance your process with our workflows that integrate Shortcut and Slack or Build your own custom solution for your team, Sync Shortcut with Slack

40%

Reduction in response time

100%

Of your team collaborating on tickets

30%

Queries answered automatically

How it works

features

Get your best Slack Workflows

01

Comment, Assign, Transition Tickets on Slack

Halt the constant app-switching and keep your team from wasting 1000s of hours.

oncall-handover-report
02

Transition/Update Tickets using Emojis


Set your emoji to update tickets wihtin Slack
Want to update priority , status , label or custom field , choose your emoji and update tickets all within Slack

oncall-handover-report
03

Create Issues Easily

Choose Any Issue Type, Team and Create Ticket easily from Slack Messages, Bot.

oncall-handover-report
oncall-handover-report
04

Get Tickets Passing SLA / Fixed Time


Get All tickets passing due date or are in not done state for long amount of time

oncall-handover-report
05

Slack Channel Creation Chose your Logic

Chose your "I want to create channel when ticket is moved to XYZ State", "I want to create channel when a ticket is created on ABC Board" Whatever your logic be Pagerly would create Channel for you.

oncall-handover-report
06

Add Responders Automatically

Add All Users, Responders, Team automatically to the Channel.

07

2 Way Sync Shortcut and Slack

Customize the Slack Channel with All information. Create tickets, update tool with the customized button on Slack. With Shortcut, you can create subtask, change status etc. all within Slack.

oncall-handover-report
08

Manage Incidents & Help Desk with ISTM


Easily manage all requests and incidents without any window switching and benefitting from all Slack Collaboration Features.

oncall-handover-report
Create Bugs within Slack  

Create new issues in Jira from images, files, videos, etc shared in Slack using the 🐞 emoji

Get Report of Jira Activity

Sprint Reports, Epic Reports. Get All Reports in scheduled manner within Slack

Daily Standup

Update your tickets , conduct a daily standup within Slack. Get tickets done yesterday, upcoming tickets

Approval Access Workflow

Set up approval workflow for JSM and JIRA witin Slack

Automatically Assign Tickets to current oncall, rotation, or in round-robin mannger for your team

Automatically Slack Channel Creation

Create Dedicated Channels automatically based on changes in Jira Tickets

integrations

Have Deep 2-way Integrations with Tool of your Choice!

Manage operations on Slack with Pagerly.io with

Pagerly integrates with
and all your apps

Get Started with Pagerly

Empower Your Team's Efficiency Today