Two-way synchronisation Slack, JSM, and Jira

Category
Falit Jain
July 3, 2024
5 min read
Table of Content

What are we looking for?

Synchronizing Jira, Jira Service Management (JSM), and Slack bidirectionally is complex due to differing data structures, permissions, and update frequencies, affecting real-time responsiveness and data consistency. Robust API integration and meticulous permission management are crucial for ensuring reliable synchronisation and secure data exchange, essential for effective cross-platform collaboration and efficiency.

Pagerly - Jira + Slack

Pagerly is at the forefront of AI-driven solutions for Slack, revolutionising workflow management with its innovative platform. 

As the leading AI Slack app, Pagerly streamlines team operations by effortlessly creating rotations, optimising schedules, and enhancing collaboration within the workspace. 

With its intuitive interface and advanced algorithms, Pagerly empowers teams to maximise productivity and efficiency like never before.

If there are some teams or tasks you would prefer not to schedule on PagerDuty, Jira, etc.

You can make these Round-Robin Rotations directly within Slack using Pagerly.

Users, groups of users, and teams can all be rotated.

Features

Bi-Directional Integration

Enable seamless synchronisation of data between Jira, Jira Service Management (JSM), and Slack.

Automatic Updates

Ensure changes made in any platform reflect instantly across all integrated systems.

Issue Creation and Updates

Allow creation and updating of Jira issues directly from Slack and vice versa.

Real-Time Notifications

Notify relevant teams in Slack of updates or new issues in Jira/JSM.

Customizable Sync Rules

Define rules for what data is synced and how it appears in each platform.

Checkout our Documentation

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