Convert Slack into Customer Success Hub
Spend less time searching for issues and more time solving Seamlessly integrate your data, monitor key business events, and implement strategic playbooks for task execution. Connects to your data whether it's in Google Sheets or Postgres. No more dashboard sweeps or constantly staring at color-changing Google Sheets. Let Pagerly take on the work of monitoring for you and alert the right people at the right time. Say Goodbye to Context Switching
Reduce SLA times by 70%
50% increase in Revenue
700 hours saved per CS per year
How it works
Get your best Slack Workflows
SLA at Risk
Notify the #cx-associate when SLA at risk of breach. Escalate to #cx-manager if unresolved after 1 hr.
Fraud Alert / Upsell Opportunity
Notify #risk-ops when customer places charge >$1,000. Escalate to @CFO if unresolved after 2hr.
Notify #sales when organization has only 5 more seats available in account plan.
Have 2 way deep sync with your CRM, Ticketing System, Google Sheets
Bi-Sync messages to your preferred tool automatically.
Transition tickets, users, deals, accounts within Slack
Connect to anything
Connects to your data whether it's in Google Sheets or Postgres. No more dashboard sweeps or constantly staring at color-changing Google Sheets. Let Avenue take on the work of monitoring for you and alert the right people at the right time.
Automatically Assign Tickets / Tasks
Assign Tasks/Tickets to current on rotation, round-robin, or randomly, or to specific user.
Use Emojis Kick off Workflows
Want to send email ?Want to trigger an API? Trigger your workflows via Pagerly. Use Emojis to Trigger Workflows within Slack
Get a Single View of Tasks
Follow up yours & your Team Task within Slack. Get report on teams.
Create new issues in Jira from images, files, videos, etc shared in Slack using the 🐞 emoji
Sprint Reports, Epic Reports. Get All Reports in scheduled manner within Slack
Update your tickets , conduct a daily standup within Slack. Get tickets done yesterday, upcoming tickets
Set up approval workflow for JSM and JIRA witin Slack
Automatically Assign Tickets to current oncall, rotation, or in round-robin mannger for your team
Create Dedicated Channels automatically based on changes in Jira Tickets
Have Deep 2-way Integrations with Tool of your Choice!
Manage operations on Slack with Pagerly.io with
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Empower Your Team's Efficiency Today