Convert Slack into Customer Success Hub

Spend less time searching for issues and more time solving Seamlessly integrate your data, monitor key business events, and implement strategic playbooks for task execution. Connects to your data whether it's in Google Sheets or Postgres. No more dashboard sweeps or constantly staring at color-changing Google Sheets. Let Pagerly take on the work of monitoring for you and alert the right people at the right time. Say Goodbye to Context Switching

Reduce SLA times by 70%

50% increase in Revenue

700 hours saved per CS per year

How it works

features

Get your best Slack Workflows

01

SLA at Risk

Notify the #cx-associate when SLA at risk of breach. Escalate to #cx-manager if unresolved after 1 hr.

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02

Fraud Alert / Upsell Opportunity

Notify #risk-ops when customer places charge >$1,000. Escalate to @CFO if unresolved after 2hr.

Notify #sales when organization has only 5 more seats available in account plan.

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03

Have 2 way deep sync with your CRM, Ticketing System, Google Sheets


Bi-Sync messages to your preferred tool automatically.

Transition tickets, users, deals, accounts within Slack

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04

Connect to anything

Connects to your data whether it's in Google Sheets or Postgres. No more dashboard sweeps or constantly staring at color-changing Google Sheets. Let Avenue take on the work of monitoring for you and alert the right people at the right time.

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05

Automatically Assign Tickets / Tasks

Assign Tasks/Tickets to current on rotation, round-robin, or randomly, or to specific user.

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06

Use Emojis Kick off Workflows

Want to send email ?Want to trigger an API? Trigger your workflows via Pagerly. Use Emojis to Trigger Workflows within Slack

07

Get a Single View of Tasks


Follow up yours & your Team Task within Slack. Get report on teams.

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08
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Create Bugs within Slack  

Create new issues in Jira from images, files, videos, etc shared in Slack using the 🐞 emoji

Get Report of Jira Activity

Sprint Reports, Epic Reports. Get All Reports in scheduled manner within Slack

Daily Standup

Update your tickets , conduct a daily standup within Slack. Get tickets done yesterday, upcoming tickets

Approval Access Workflow

Set up approval workflow for JSM and JIRA witin Slack

Automatically Assign Tickets to current oncall, rotation, or in round-robin mannger for your team

Automatically Slack Channel Creation

Create Dedicated Channels automatically based on changes in Jira Tickets

integrations

Have Deep 2-way Integrations with Tool of your Choice!

Manage operations on Slack with Pagerly.io with

Pagerly integrates with
and all your apps

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